Frequently asked questions for your motorhome rental in Spain
If you have any questions about our motorhome rental service at Van Van Go, we'll answer them for you!
1Is it possible to return the motorhome at a different point from where it was picked up?
No, you have to return it to the same place where you picked it up.
2Are motorhomes equipped with toilet and heating?
All our motorhomes have hot water, heating, fridge with freezer, bathroom with shower and a lot of other extras.
3What type of insurance do you have, is it comprehensive?
Yes, our vehicles are fully insured with an excess of 700€ which you have to leave as a deposit with your credit card when you pick up the motorhome to cover possible damages. If everything is in order when you return the motorhome, we will refund the deposit.
4What licence do I need to drive?
You can drive all our motorhomes with your tourist licence, they weigh less than 3500kgs.
5Is it possible to travel outside Spain with a rented motorhome?
Of course you can! You can travel all over Europe without any problems.
6What are the delivery and return times?
We deliver it on the first day of rental from Monday to Friday in the morning and return it on the last day of rental in the afternoon.
7Are there any additional costs for the rental?
Only if you return the motorhome in bad hygienic conditions, dirty inside or untidy, a cleaning fee of up to 150 € can be charged.
8Can I arrange for pick-up and delivery at the airport?
If you would like us to meet you at the airport to take you to the motorhome, please select this option when making the booking, in the step of adding extras.
9Telephone assistance during the trip
During the trip you have at your disposal telephones to solve any doubts or unforeseen events. We are always there to help you.